Terms and conditions page

✎1 General

All orders placed by you via the website handstitchedleathert.com and our deliveries and services are exclusively subject to the following general terms and conditions (hereinafter called “Terms of Use”), in the version that is valid at the time of the order. We do not accept conflicting terms and conditions of the customer unless we have agreed to their validity in writing.

By using the Site, or by clicking the “I agree” checkbox, you hereby confirm that you understand the Terms of Use and accept and agree to be legally bound by them, whether or not you are a registered member of the Website. If any of the Terms of Use are unacceptable to you, do not use the Website.

✎ 2 Conclusion of Contract

1. A contract between you and HSLT, d.o.o. (Barjanska cesta 70, 1000 Ljubljana, Slovenia) shall come into effect upon purchase/shipment of the merchandise that has been ordered by you. By submitting the ordering form provided on the Website, you make a binding offer to us to conclude the contract. Your order has been placed once you have entered all the information that is required for the ordering process, and subsequently sent us the ordering form by clicking “submit order”.

2. HSLT, d.o.o.  shall be entitled to reject an order placed by you without stating any reasons. 

✎ 3 Leather

A living material, leather evolves, becomes supple, and acquires a patina over time with careful use. Regardless of the color and finish of each leather, handstitchedleathert.com standards require the natural features of the leather – fine lines, veins and pores – to show through. This is known as “transparency”. The more “transparent” a leather is, the more it improves with time. Leather can, however, be irreparably damaged in particular by:

• Prolonged sun exposure, which will alter the color:
• Alcohol (perfumes), oily products (lipstick), ink (felt and ballpoint), which will leave permanent marks.
• Exposure to excessive amounts of water.

Each leather is the result of specific procedures and each item is crafted in a unique way. The best way to care for your leather accessories is to wipe them with a soft, lint-free cotton cloth, store them upright – in their dust bag – away from light and heat when they are not being used.

✎ 4 Important Notes

The items offered on handstitchedleathert.com  are presented as digital photographs depicting the existing merchandise. Slight differences between the photographs as well as information provided on the Website and reality do not constitute a defect of the ordered merchandise and do not qualify for any contractual or non-contractual claims of any kind.

✎ 5 Payment Conditions

Payment is due upon order. You may pay your order at handstitchedleathert.com by PayPal or with credit cards. 

✎ 6 Delivery and Shipment

1. Worldwide shipping is exclusively provided via Slovenian post. 

2. The merchandise will be ready for shipment after your payment has been received and can take up to two weeks when it is a custom order. 

3. The cost for return shipments, due to impossible delivery (incorrect or incomplete address, rejection, absence, etc.) are your responsibility. 

4. Shipments outside of Slovenia:

4.1 Shipments outside of Slovenia will be calculated without VAT.

4.2 Shipments outside of Slovenia will be subject to duties and taxes, which will be invoiced separately to you. Customs duties, sales tax on imports as well as handling costs will not be refunded in case of a return.

✎ 7 Right to Return

You may return standard merchandise that you have received within two weeks (14 days) by sending the merchandise back. Custom orders are not eligible for return unless there is a significant difference in what was ordered. 

✎ 8 Privacy

1. We take privacy very seriously. All customer data are saved and processed by handstitchedleathert.com solely in accordance with the relevant data protection laws. In particular, personal data are being collected, saved, and used exclusively for the purpose of processing the order or with your explicit consent. Furthermore, addresses and ordering data are collected, processed, and used for internal marketing purposes. We do not store personal data longer than is absolutely required.

2. In case you would prefer your personal data not to be used, processed, and transmitted for marketing purposes, simply inform us by post, fax, or email at handstitchedleathert@gmail.com. Please be aware, however, that this does not apply to the data that are necessary to process your order. Upon receipt of your notice, we will only use, process, and transmit your data in order to process the latter. In addition, your information will not be used for advertising actions.

3. We do not forward personal data to third parties except with regard to subcontractors of handstitchedleathert.com that require the transfer of data to process the order. In these cases, however, the scope of the data transfer is restricted to the required minimum.

4. In addition, handstitchedleathert.com uses cookies that are put into use beyond the session (“trans-session cookies”). These cookies are meant to make our offer user-friendlier, more effective, and even more, targeted. These data files make it possible, for instance, for you to view information on our site that you are specifically interested in. The only purpose is to adapt our offer to the wishes of our customers and to make surfing as comfortable as possible.

You can get more info in our Privacy Policy page.

✎ This is the Cookie Policy for handstitchedleathert.com

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site’s functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

You can learn how to manage cookies on your web browser by following the Browser Cookies Guide.

The Cookies We Set

Account related cookies

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterward to remember your site preferences when logged out.

Login related cookies

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

Orders processing related cookies

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

Forms related cookies

When you submit data through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Instagram, Facebook, Pinterest, Twitter, and YouTube, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies. 

More Information

Hopefully, that has clarified things for you, and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. This Cookies Policy was created with the help of the Generator of GDPR Cookies Policy.